Keys to a Successful Outcome

Most attorney-client relationships begin with a phone call. If that call results in an office meeting being scheduled, it is important to realize that a successful outcome requires a commitment of time and resources by both the attorney and the client. Here are six things you can do to make your first visit (and the entire relationship) as productive as possible.

  1. Collect and bring the relevant documents. If you are in doubt about what these are, ask counsel before you meet. A time line of events and “cast of characters” (including potential witnesses) are always welcome and usually required. If possible, bring all of this to our first meeting
  2. Keep your appointment. Being late, or not showing at all, shows a lack of commitment and may cost you money.
  3. Be prepared to dress for success. From the beginning on through, put your best foot forward. First impressions are important.
  4. Be realistic. The firm offers legal services, not magic. We can provide effective legal representation and will champion your cause to the best of our ability, but results are still a function of your legal rights, given the facts at hand.
  5. Be entirely open about your situation. Undisclosed problems with a client’s position always surface sooner or later. Such “surprises” don’t just waste our time – they almost always increase the client’s expense and/or cost the client in some other way. Your disclosures to legal counsel are protected by attorney-client privilege. Your counsel can only be effective with knowledge of all of the facts.
  6. Be financially prepared to begin an attorney-client relationship. Every fee agreement the firm makes includes a retainer payment, whether that represents an advance against hourly attorneys fees or an advance against the case expenses for which you, the client, will be responsible.
  7. Click here to fill-in our Consultation Request Form, then call Ben Gray at (216) 579-0800.. and fill out

These seven things will get the relationship off to a solid start. We look forward to speaking with you soon. To arrange for an office meeting, call Ben Gray at (216) 579-0800.
 



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